Shipments and returns

All orders purchased with regular or standard postage, are dispatched on Tuesday's and Thursday's.  All orders that have express postage purchased, will be dispatched the same or next business day.

Items are shipped via selected couriers according to your purchase. Packages are sent by courier mail and may require you to sign, in order for you to receive the goods. You have the option to have your items delivered without a signature, this option is available on our checkout page. We will provide these instructions to the courier service.  We will provide you with a tracking number for your package, which you can view online.

Please note delivery times in Australia for regular or standard postage are, 1-3 working days for the Eastern States (QLD, NSW, VIC), 2-4 working days for SA and 7-10 working days for WA, NT and TAS.  Express postage is 1-2 working days nationally (excessively remote area where mail is delivered via private services will not have these lead times, however will be quicker than regular & standard postage).

Shipping fees include handling and packing fees as well as postage costs. Postage fees vary according to total weight of the shipment. We advise you to group your items in one order. We cannot group two distinct orders placed separately, and shipping fees will apply to each of them. Your package will be dispatched at your own risk, but special care is taken to protect fragile objects.

Boxes are amply sized and your items are well-protected.